Overview
Learn what OMS is and what merchants can do in OMS 3.0.
What OMS is
OMS is the merchant portal used to manage products, inventory, listings, and orders across connected systems. It acts as the orchestration layer between the merchant portal, sales channels, warehouse systems, and logistics flows.
What merchants can do
- Create and manage products
- Publish products to Shopify
- View synced orders
- Maintain inventory and stock movement visibility
- Review contact records created from orders
Scope of this help site
This help site is written for merchant operators, supports OMS 3.0, assumes Shopify is the only channel in version 1, and focuses on standard happy-path operations.