Shopify Order Lifecycle
Understand how Shopify orders move into OMS.
Standard flow
- A customer places an order in Shopify.
- Shopify sends the order event to OMS.
- OMS creates the order record.
- The order becomes visible in the Sales list.
- The merchant fulfils the order in OMS when applicable.
Expected result
OMS shows the Shopify order, customer information, line items, and mapped statuses for operations.